Aged Care

Home Care Package

HealthCare for Aged Community

Come join us and discover a holistic approach for our elderly care! With a compassionate multidisciplinary team dedicated to elderly care in Brisbane Southside, we prioritise patient well-being above all else. 

**Please be aware that while we offer services for Home Care Packages (HCP), we are currently not registered with My Aged Care. This means we are unable to provide services under the “Commonwealth Home Support Programme (CHSP).” However, we are actively working towards becoming a registered My Aged Care provider to expand our offerings.**
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Multilingual Support

We take pride in our diverse and multilingual team, fluent in Mandarin, Cantonese, and Hokkien, ensuring effective communication and understanding of the participants’ needs.

Physiotherapy and Chiropractic

Our Physiotherapists and Chiropractors are trained in the unique Original Points Therapy, a holistic approach that targets the root cause of pain. This method achieves dramatic and long-term results for stubborn conditions, offering relief without relying on medication, injections, or surgery.

Occupational Therapy

Our Occupational Therapy service is dedicated to empowering individuals to achieve greater independence and an enhanced quality of life. We provide personalised support in acquiring Daily Living Skills, specialising in aged care rehabilitation, environmental modifications, equipment prescription, pain management, post-surgery rehabilitation, and return to work support. With qualifications such as a Master of Occupational Therapy from accredited university, registration with AHPRA, and active membership with Occupational Therapy Australia, our service is backed by a team of professionals at the forefront of the field.

Dietitian

Our Dietitian service, led by a qualified Accredited Practicing Dietitian (APD), specializes in personalized nutritional guidance tailored for the NDIS and age care communities. With expertise in chronic disease management and prevention, including type 2 diabetes and cardiovascular disease, our dietitian ensures individuals receive tailored support to achieve their health goals effectively. Whether managing diabetes, weight, cholesterol, hypertension, or seeking general healthy eating advice, our dietitian provides expert support for NDIS participants.

Podiatry

Emphasising the importance of regular foot check-ups for those with disabilities and in aged care, our podiatrists are here to support individuals. From managing chronic foot and leg pain to crafting custom-made foot orthotics, conducting paediatric foot screenings, performing ingrown toenail surgeries, and providing wart treatments and corn/callus debridement, our podiatry services contribute positively to everyday well-being.

If you have any questions, please don’t hesitate to contact Cary Huang at wecare@painfreephysio.com.

FAQs About Our Aged Care Service (HCP)

Are you a registered myagedcare provider?

No, while we offer services for Home Care Packages (HCP), we are currently not registered with My Aged Care. This means we are unable to provide services under the “Commonwealth Home Support Programme (CHSP).” However, we are actively working towards becoming a registered My Aged Care provider to expand our offerings.

Do you accept Home care package funding?

Yes, we offer services for Home Care Packages (HCP), but we are unable to provide services under the “Commonwealth Home Support Programme (CHSP).” However, we are actively working towards becoming a registered My Aged Care provider to expand our offerings.

How can I access HCP funding?

In Australia, patients can access Home Care Package (HCP) funding through a process involving the following steps:

Assessment: The first step is to undergo an assessment by the Aged Care Assessment Team (ACAT) or the Aged Care Assessment Service (ACAS). This assessment helps determine the individual’s eligibility for a Home Care Package and the level of support required.

Approval: Once the assessment is complete, and the eligibility is confirmed, the individual will receive an approval letter from the Australian Government. This letter indicates the assigned level of the Home Care Package.

Choose a Provider: With the approval letter in hand, the individual can then choose an approved Home Care Package provider. They have the flexibility to select a provider that aligns with their needs and preferences.

Care Plan Development: The chosen provider will work with the individual to develop a personalized care plan. This plan outlines the specific services and support that will be provided based on the individual’s needs and goals.

Package Activation: After finalising the care plan, the Home Care Package is activated. The approved funding is then allocated to the chosen provider to deliver the agreed-upon services.

Monitoring and Adjustments: The individual’s needs and circumstances may change over time. Regular reviews are conducted to ensure that the care plan remains effective, and adjustments can be made if necessary.

Do you offer home visits for HCP participants?

Yes, we do provide home visits for HCP participants who are unable to come to our clinic for appointments. At the moment, due to our current staff capacity, we can only offer home visits within a 15 km radius from our Pain Free Clinic in Sunnybank Hills. However, we are actively working on expanding the reach of our services in the near future.

Can you help me with my HCP application?

While we are not able to create or manage HCP funding, our team can provide information and assistance to help you understand your plan and how to use your funding effectively to access the services you need.

What happens during an HCP assessment?

During an HCP assessment, our team will evaluate your needs and goals to determine the support and services you require. This assessment helps us develop a tailored plan to address your specific needs and maximize your independence and well-being.

Pain Free Physio and Allied Health

We Support the NDIS

We work with the NDIS to make sure that our clients get the most out of their funding. We are passionate about helping people with disabilities live independent and fulfilling lives, and we are here to support you every step of the way.